Yes! We really are open 24/7 to take care of emergency situations. We aren’t even closed for holidays like Christmas or New Years!

No, you do not need an appointment. We require little notice and can usually be at your location within 20 minutes. Then we will unlock your house or vehicle or make you a replacement key on-site.

We accept cash or cards. We accept every debit or credit card as payment.

If your insurance company covers locksmith services, you can submit the receipt to them for reimbursement.

We offer a 12-month warranty on top of any manufacturer’s warranties. If something goes wrong due to a quality issue on our part, we will fix the problem and ensure you are satisfied with our work.

We can arrive nearly anywhere within 20 minutes, barring unusual traffic or weather conditions. We will provide an accurate estimation of our arrival time when you consult with us. We prioritize timely arrival and quick service to get you back into your property as fast as possible.

We require the following documents:

• Driver’s License
• Official document such as insurance, registration, title, or bill of sale

We need proof of identity and proof that ties you to your property before we can give you a replacement key.

Yes, we can make you a car key replacement even if you have nothing. 90% of the replacement car keys we make are made from scratch. We just need proof of identity and ownership.

If your key has broken off in the lock, don’t panic. Here’s a step-by-step guide on what to do:

1. Do Not Attempt to Remove the Key Yourself: Trying to extract the broken key yourself can sometimes push it further into the lock or cause additional damage. It’s best to leave it to a professional.
2. Contact a Locksmith: A professional locksmith has the right tools and experience to safely extract the broken key without damaging the lock. They can:
   • Extract the Key
   • Inspect the Lock for damage or issues
   • Cut a New Key
3. Prevent Future Breakage: To avoid future key breakage:
   • Avoid Using Excessive Force
   • Keep the Lock and Key Maintained. Regularly clean and lubricate your locks to keep them in good working condition.

Yes, a properly opened and reassembled lock should work just as well as it did before, assuming no internal damage occurred and the lock was in good condition to begin with. If you have any concerns or experience issues after the lock is opened, it’s best to contact the locksmith for follow-up. Picking a lock does not damage the lock, the house, or the car. The only exception is if the lock is already damaged or needs to be drilled. It is extremely rare that drilling is ever needed.

Avoid the following:

• Breaking your window to get into your vehicle. This can cause expensive damage and personal injury.
• Jamming something in your door to unlock it. This rarely works and usually causes more harm than good.
• Pulling the window down with your hands to unlock the door. This can damage or destroy the delicate mechanisms in the window.

Before calling a locksmith, try these steps:

• Check all of the doors to see if one is unlocked.
• If a window is rolled down slightly, try reaching in to unlock the door if you can do so safely.

Yes, it is possible to reprogram car or truck keys, but the process depends on the type of key and the vehicle’s make and model.

Reprogramming a car or truck key is possible and often necessary for transponder keys, remote fobs, and smart keys. A professional locksmith can assist with the reprogramming process to ensure your new or replacement key works correctly with your vehicle. Be prepared to provide your vehicle’s make, model, year, and possibly proof of ownership to facilitate the programming.

The different types of car keys include:

• Traditional Keys: are basic metal keys without electronic components. It should work as long as the key and lock are in good condition.
• Transponder Keys: These keys have a microchip embedded in the keyhead that communicates with your vehicle’s ignition system. It must be programmed to your vehicle’s computer.
• Remote Key Fobs: These keys have remote controls to lock/unlock the car and may include transponder technology. They need to be reprogrammed to sync with your vehicle’s system.
• Smart Keys: Also known as proximity keys, these are advanced electronic keys that allow keyless entry and starting. Reprogramming is required if the key is lost or replaced.

Reprogramming often requires specialized equipment and software, which a locksmith typically has. It involves syncing the new key with your vehicle’s onboard computer system.

• Lost or Stolen Keys: If your key is lost or stolen, reprogramming guarantees that the old key no longer works, enhancing your vehicle’s security.
• Replacing a Key: When you get a new transponder key or remote key fob, it needs to be programmed to work with your vehicle.
• Troubleshooting Issues: If a key or remote stops working, reprogramming might resolve the issue. However, it could also indicate a need for other repairs or battery replacements.

A proximity key is an electronic key that uses radio frequency identification (RFID) technology to provide keyless entry to secure areas. It offers convenience and enhanced security by allowing access without physically inserting a key, making it ideal for both residential and commercial settings.

• RFID Technology: The proximity key contains a small RFID chip that emits a unique signal or code when in close proximity to the lock.
• Communication with the Lock: The lock has an RFID reader that detects the signal from the proximity key when it is near. If the code matches the one programmed into the lock, it will unlock.

• Proximity Fobs:: Small, portable devices that can be carried on a keychain or in a pocket.
• Proximity Cards:: Card-sized devices that can be carried in a wallet or badge holder.
• Embedded Proximity Chips:: Some devices or even smartphones can have embedded RFID chips that can act as proximity keys.

Proximity keys are also called other names: Smart Keys, Keyless Go, Keyless Access, Push to Start, Push Button Start, Keyless Entry, Intelligent Key.

• Convenience: You don’t need to fumble with a keyhole; just bring the proximity key close to the lock to gain access.
• Enhanced Security: Proximity systems often include encryption and are less susceptible to traditional lock-picking or key duplication.
• Access Control: They can be programmed to restrict access to certain times or areas, making them useful for managing secure areas or facilities.

However, there are things to consider with a proximity key.

• Battery Life: Proximity keys are battery-operated, so they need to be periodically checked or replaced.
• Compatibility: Proximity keys need to be compatible with the specific lock system they are designed for.

When locked out of the house, avoid:

• Breaking a window to get back in. This will cause more damage, and a routine lockout is a simple fix.
• Kicking down the door. Again, this will cause more damage and could cause you to be injured
• Climbing above the first level to find an open window. Again, this has injury written all over it and could lead to property damage

If you’re locked out of your apartment, avoid:

• Kicking in the door. This could cause injury and damage, making you lose your security deposit.
• Climbing or scaling the building to get to your balcony. Unless you are on the first floor, do not climb to get to your balcony. You could badly injure yourself and damage your landlord’s or other tenants’ property.

It depends on your situation:

Re-Keying: This process involves altering the internal mechanism of your existing locks so that they work with a new key. It’s typically a good option if:

• You’ve lost your keys
• You’ve moved into a new home
• You’ve had a key-holder leave

Changing Locks: This involves completely removing your old locks and installing new ones. You might choose to change your locks if:

• Your locks are old or damaged
• You want to upgrade security
• You’re dealing with frequent lockouts

Most of the time, rekeying is a more cost-effective option if your locks are still in good condition.

Rekeying your locks is a critical aspect of maintaining security. The frequency can vary based on your specific circumstances and security needs. Rekeying should be done when you move into a new home, lose keys, have security concerns, or every few years as part of regular maintenance. Here are key points to remember:

• Cost vs. Benefit: Rekeying is generally more affordable than replacing the entire lock and is usually sufficient for most security needs.
• Lock Condition: If your locks are old, damaged, or have operational issues, it might be better to replace them rather than just rekeying.

Rekeying locks is a process that changes the internal configuration of a lock so that it works with a new key. Here’s a simple breakdown of how it works:

1. Removing the Lock Cylinder. A locksmith will first remove the lock cylinder from the door or lock mechanism. The cylinder is the part of the lock where the key is inserted.
2. Adjusting the Pins. Inside the lock cylinder are small pins that interact with the key. When you insert a key, the pins align in a specific way to allow the lock to turn. During rekeying, these pins are changed to match a new key. The old key will no longer work because the pins will no longer align with it.
3. Testing the New Key. After adjusting the pins, the locksmith will test the lock with the new key to make sure it operates smoothly.
4. Reinstalling the Cylinder. Once everything is set and the new key works properly, the lock cylinder is reinstalled into the door or lock mechanism.

Master rekeying is a process used to manage multiple locks with a single master key while allowing individual locks to be operated with their own unique keys. It’s often used in situations where a hierarchy of key access is needed, such as in businesses, schools, or apartment complexes.

Yes, it’s generally a good idea to change all the locks when you move into a new home. Here’s why:

• Security: When you move into a new home, you can’t be sure how many copies of the keys are out there or who might have them. Previous owners, real estate agents, or others involved in the home’s sale might still have copies. Changing or updating the locks guarantees that only you and those you trust have access. Modern locks offer better protection against break-ins and tampering.
• Cost Considerations: While changing all the locks can involve some expense, it’s often a worthwhile investment in your home’s security. You might also consider re-keying the existing locks as a more cost-effective alternative if the locks are in good condition but you still want new keys.
• Inspection Opportunity: Changing the locks provides an opportunity to inspect and possibly upgrade other aspects of your home’s security.

Changing all the locks when moving into a new home is a prudent step to guarantee your safety and security. It’s a relatively simple way to secure your new living space and gain peace of mind about who has access.

Not necessarily. Losing your keys does not always mean you need to change your locks.

If you lose your keys, re-keying your existing locks is usually a practical and cost-effective solution. However, if you have security concerns or if your locks are old or damaged, changing the locks might be a better option. Consulting with a locksmith can help you make the best choice for your situation.